Archive for October, 2013


WOW factor

October 24, 2013

Getting a new boss is a lot like getting a new job. Whether we change jobs or the boss leaves, we often have the opportunity to have a new boss.

For most of us, starting a new job means we jump in with all we’ve got, giving 100 percent and our A+ work. We are eager to get started and want to show our new bosses that they made the right choice.

Similarly, when the new boss comes to us, we should bring our A-games to him or her. I like to call it the WOW factor.

We all understand the power of first impressions. Those first few days or weeks with a new boss are when we make our first impressions on this person neither of us chose. Missing out on that opportunity may be hard to recover from and sometimes, recovery never comes.

The new boss didn’t choose the staff waiting for them and many times it all works out well. That doesn’t mean that the new chief is not quickly assessing everyone’s skills and abilities. Those who deliver the outstanding quality will separate themselves from other team members. The new boss is likely to remember them as the shining stars.

How can you make that A+ impression? Here are a few ideas.
1. Impeccable work products. Your goal is perfection. No typos or misspelled words. Deliver a clean format. Provide a product that works. Meet your deadlines.
2. Work hard. If you make ‘widgets,’ make as many as you can in a day. Just be sure to meet idea #1. Exceed deadlines for deliverables.
3. Show up. Life happens and we have situations we cannot avoid like family emergencies. If you are sick with a minor illness, consider going into work for day one with the new boss. Unless it’s for a funeral, don’t schedule leave/PTO on the boss’s first day.
4. Say yes first. This is not the time to say, “Here’s what we do,” or “This is how we’ve always done it,” when the new boss suggests a new or different approach. Share information in a positive and agreeable way. Try, “Yes, we can look at that and we might want to consider that previously this approach also worked (didn’t work) well.” Convey your willingness to explore new ways and ideas and support the boss’s initiatives.
5. Take notes. You want to catch everything the new boss shares, and at the same time you are busy studying his/her body language, mannerisms and personality. That’s all necessary; however, if you miss an assignment or an important detail because you ‘forgot’ and didn’t take notes, you should expect the new boss to consider you a C-performer rather than an A-performer.

We each have the same opportunity to give the new boss the WOW factor. It is up to each employee – not the new boss – to make that happen. Most bosses want to set up their staff members for success. Staff just need to be sure they do their part in that.